goldsbt Terms and Conditions

goldsbt.lat ("goldsbt", "we", "us") is an online gaming and betting platform that provides entertainment services for players in Bangladesh. These terms and conditions ("Terms") apply to the goldsbt website, application, and all associated services.

By creating an account, browsing, or using any service on our platform, you confirm that you have fully read, understood, and agreed to these Terms. If you do not agree with these Terms, please do not use our platform.

goldsbt reserves the right to change or amend these Terms at any time. For significant changes, you will be notified via your registered email or a notice on the website. Continued use of the platform after any changes indicates that you have accepted the updated Terms.

To open an account and use services on goldsbt, the following eligibility conditions must be met:

2.1 Age Requirement

goldsbt is for individuals aged 21 and above only. At the time of account registration, you must confirm that you are at least 21 years old. In cases of doubt, goldsbt reserves the right to verify a valid identity document. Accounts belonging to minors will be closed at any time and deposited funds are not required to be returned.

2.2 Single Account

Each individual may create only one account. If the same person creates multiple accounts, they will be permanently closed and all bonuses and winnings will be cancelled. Violating this rule will be treated as fraud.

2.3 Lawful Use

You must ensure that using online gaming services from your location is legally permitted. You are solely responsible for complying with your local laws. If there are legal restrictions, you are requested not to use goldsbt services.

3.1 Providing Accurate Information

At the time of registration, you must provide accurate, complete, and up-to-date information. Providing false information may result in account closure. If any of your details change, please notify our support team promptly.

3.2 Confidentiality of Login Details

It is your responsibility to keep your username and password completely confidential. Do not share your login details with any third party. You will be held responsible for all activity carried out from your account. If you suspect unauthorised access, notify our support team immediately.

3.3 Account Verification

goldsbt follows a KYC (Know Your Customer) policy. Before withdrawal or in cases of suspicious activity, we may request documents for identity verification, such as:

• Photo of National Identity Card (NID) or passport
• Document proving date of birth
• Proof of ownership of the payment method
• Proof of current address

If verification is not completed within the specified time, the account may be temporarily suspended.

3.4 Account Closure

You may request to close your account at any time through our support team. goldsbt also reserves the right to close accounts for rule violations, fraudulent activity, or other valid reasons.

4.1 Deposit Terms

The following methods can be used to deposit funds on goldsbt: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳300. Deposited funds are generally credited to the account instantly. goldsbt reserves the right to review any deposit and reject it if necessary.

4.2 Withdrawal Terms

The following conditions apply to withdrawals:

• Minimum withdrawal amount: ৳800
• Standard withdrawal processing time: 30 minutes to 3 hours
• Withdrawals can only be made to verified accounts
• The withdrawal method must match the deposit method
• Bonus funds cannot be withdrawn until the bonus wagering requirement is completed

If verification is required, additional time may be needed. For large withdrawal amounts, goldsbt may carry out additional verification.

4.3 Failed Transactions

Transactions may fail due to technical issues, incorrect payment details, or payment gateway errors. In the event of a failed deposit, the funds will be returned to your payment method. If the issue persists, please contact our 24/7 support.

4.4 Currency

All transactions on goldsbt are conducted in Bangladeshi Taka (BDT/৳). Conversion rates may apply for transactions in foreign currencies.

5.1 Welcome Bonus

New members are eligible to receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus, making the total balance ৳2,000. A member is eligible to receive the welcome bonus only once.

5.2 Wagering Requirements

A wagering requirement of 25 times must be completed before the welcome bonus can be withdrawn. This means if you receive a ৳1,000 bonus, you must place ৳25,000 in bets before withdrawing. Some games may contribute partially or not at all toward wagering — contact support for details.

5.3 General Bonus Terms

• Bonuses are given only to valid registered accounts
• Bonuses cannot be claimed on multiple accounts
• Bonuses will be cancelled in cases of fraudulent activity
• Bonuses must be used within the specified validity period
• goldsbt reserves the right to change or cancel any bonus offer
• Auto-play cannot be used to meet wagering requirements

5.4 VIP Program

goldsbt's VIP program has three tiers: Bronze, Silver, and Gold. Bronze members receive up to 0.4% cashback per week, Silver members up to 0.8%, and Gold members up to 1.2%. You can move up to higher tiers through regular gaming activity.

6.1 Game Integrity

All games on goldsbt are supplied by verified and audited software providers, including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, and many others. All game outcomes are determined by a Random Number Generator (RNG), which ensures fair and unbiased results.

6.2 Prohibited Activities

The following activities are strictly prohibited:

• Operating games using any software, bot, or automated system
• Placing strategic bets with the intent to abuse bonuses
• Exploiting any vulnerability or flaw in the gaming system
• Colluding with other players to cheat
• Attempting to manipulate account balances

Violating these rules may result in account closure and cancellation of all winnings and bonuses.

6.3 Technical Issues

If a game is interrupted due to server or connection issues, goldsbt may re-verify the result of that game session. The right to cancel winnings awarded due to technical errors is reserved.

goldsbt places the highest priority on responsible gaming. We believe that gaming is a form of entertainment, not a source of income.

7.1 Self-Limits

You can set your own daily, weekly, or monthly deposit and betting limits. Our support team will help you set up this facility. Once a limit is set, reducing it takes effect immediately; increasing it may take some time to come into effect.

7.2 Self-Exclusion

If you want to take a break from gaming, use our self-exclusion facility. Your account can be suspended for a specific period or permanently. Full details are available on our Responsible Gaming page.

7.3 Protection of Minors

It is your responsibility to prevent minors from accessing your device. Use parental control software and keep your login details secure.

goldsbt takes the protection of your personal information very seriously. We use SSL encryption technology to keep all transactions and data secure.

8.1 Data Collection and Use

Information collected during registration, transactions, and use of services is used only for the following purposes:

• Account management and verification
• Transaction processing
• Legal and regulatory compliance
• Fraud prevention and security
• Service quality improvement

We do not sell your information to third parties without your consent. Please read the full details on our Privacy Policy page.

8.2 Cookie Use

Our website uses cookies to improve the user experience. By browsing the website, you are consenting to the use of cookies. Cookies can be disabled in your browser settings, but some features may not work as a result.

All content, designs, graphics, logos, software, and other materials on the goldsbt website are the intellectual property of goldsbt. Using, reproducing, or distributing these assets for any purpose without permission is prohibited.

Content from third-party game providers (logos, game graphics, etc.) is the property of their respective owners. goldsbt operates these games through legitimate partnerships with them.

To the maximum extent permitted by applicable law, goldsbt is not liable for:

• Games being interrupted due to internet connection issues or device failure
• Transaction delays caused by errors from third-party payment providers
• Unauthorised account access, where you have not maintained your own security
• Game outcomes being affected due to technical failure
• Force majeure events such as natural disasters or government directives

In any situation, goldsbt's maximum liability is limited to the funds held in your account.

For any dispute or complaint, please contact our customer service team first. We provide assistance in Bengali through 24/7 live chat.

11.1 Complaints Process

• Step 1: Describe the issue through live chat
• Step 2: If unresolved, write in detail to [email protected]
• Step 3: If needed, our senior team will review your complaint

All complaints will be reviewed fairly and impartially. Submitting false or unfounded complaints may result in action being taken against the account.

11.2 Chargeback Policy

Submitting an unjust or fraudulent chargeback will result in the relevant account being suspended immediately. goldsbt reserves the right to take necessary steps to prevent such chargebacks.

12.1 Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in full effect.

12.2 Entire Agreement

These Terms, the Privacy Policy, and other relevant documents together form the entire agreement between you and goldsbt. Any previous oral or written agreements will be replaced by these Terms.

12.3 Waiver of Rights

A delay or failure by goldsbt to enforce any provision does not mean that right has been waived. Waiving a right in one instance does not mean it is waived in future instances.

12.4 Language of Communication

Our customer service is primarily conducted in Bengali. Support is also available in English. The Bengali version of these terms and conditions will be considered authoritative.